T-Mobile has agreed to change its advertising for the “Price Lock” guarantee that doesn’t actually lock in a customer’s price, but continues to defend the offer. T-Mobile users expressed their ...

T-Mobile has confirmed to Android Authority that its Price Lock policy is changing for new customers. Subscribers who already have Price Lock in place will continue taking advantage of the older ...

T-Mobile just got into some trouble with the National Advertising Program (NAD), a part of the BBB National Programs, an independent non-profit organization, for advertising its supposed “Price Lock” ...

When T-Mobile announced price hikes of up to $5 per line on older smartphone plans last month, many customers were shocked because of T-Mobile’s years-old promise that their price would never rise as ...

In May this year, T-Mobile raised prices by $2-$5 for some legacy plans. The problem, though, is that those legacy plans had a price lock guarantee dating back to 2017. A new class-action lawsuit ...

Posts from this topic will be added to your daily email digest and your homepage feed. The National Advertising Division says T-Mobile’s Price Lock disclosure ‘contradicts’ its main message. The ...

Chandraveer, a seasoned mechanical design engineer turned tech reporter and reviewer, brings more than three years of rich experience in consumer tech journalism to the table, having contributed to ...

AT&T is rolling out a new feature in its MyAT&T app intended to prevent nefarious individuals from accessing customers' online accounts. Wireless Account Lock, which has been rolling out in waves but ...

In context: Consumers getting burned by surprise clauses in the fineprint of the legal agreements they enter into has almost become a cliché in the Internet Age ...