Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Microsoft today announced that it has acquired FieldOne, a company with software for managing the activity of field workers. Terms of the deal weren’t disclosed. The deal comes four months after the ...

Seattle-based location technology company Glympse is announcing a new partnership to help users of Microsoft Dynamics 365 Field Service track house calls. Starting today, companies that use the ...