MetLife’s Retirement & Income Solutions Customer Service Center team has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for Phone Support. MetLife’s ...

This article was originally on a blog post platform and may be missing photos, graphics or links. See About archive blog posts. If you’re the Los Angeles Unified School District, you get a healthcare ...

The MetLife U.S. Service Delivery Center has been certified as a Center of Excellence by BenchmarkPortal, a leading contact center research and consulting organization. "Only the top 10 percent of ...

“Merrilee brings a strategic customer-centric approach steeped in process orientation and service excellence to MetLife—all essential to ensuring we are contemporary in delivering remarkable ...

HONG KONG--(BUSINESS WIRE)-- MetLife, Inc. (NYSE: MET) announced that, PNB MetLife, its JV partnership in India, has launched “conVRse”, a first-of-its-kind on-demand virtual reality (VR) customer ...

Insurance company PNB MetLife India announced its JV partnership in India has launched what it described as the “first ever” virtual reality customer service platform in a company press release. The ...

A by-product of the emergence of social media in recent years is the explicit commitment of companies to become a more customer-centric. These companies, on average, outperform their peers with more ...

MetLife, Inc. (NYSE: MET) today announced that Donna Carr will join the company as Head of U.S. Group Service and Operations, effective May 16, 2023. She will report to Merrilee Matchett, Head of ...

MetLife Inc. is building what will arguably become one of the largest real-time relational databases in the financial services industry by using middleware that will tie together silos of customer ...

NEW YORK--(BUSINESS WIRE)--In the fourth the paragraph, the title for Kristine Poznanski should read: executive vice president and head of Global Customer Solutions, MetLife (instead of: senior vice ...

NEW YORK--(BUSINESS WIRE)--MetLife’s Retirement & Income Solutions Customer Solutions Center team has been recognized for the second consecutive year by J.D. Power for providing "An Outstanding ...