Speculation is increasing that Facebook will open up its Messenger chat service to outside businesses, potentially as early as its F8 conference on April 12-13. Facebook won’t comment on its plans, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More American Express today unveiled plans to introduce an Amex bot to ...

Facebook has made bots more discoverable by piggybacking on existing user's journeys on Facebook pages. To make your chatbot more discoverable, Facebook has designed a number of tools you should use.

Your interactions with Facebook just got a bit more human. At F8, its annual developers conference, the company announced Bots for Messenger. Users will be able to get everything from weather updates ...

If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...

A mix of editorial is being run through it, from video explainers to graphics as well as links through to stories on the BBC website. It has been designed to both keep people within the bot as well as ...

Working with We Are Social and Talkbe, Domino’s created Dom, enabling social-savvy pizza-lovers to place an order through the comms app, that has breached 1bn monthly users across the globe. Nick ...

It’s a competitive real-estate rental market out there, and Trulia wanted to capitalize on the interest with a new Facebook Messenger bot it launched earlier this month. The bot lets users search for ...

NEW YORK--(BUSINESS WIRE)--American Express today announced a new Add a Card feature for the Amex bot for Messenger. This feature helps enable eligible U.S. Consumer and OPEN Card Members to add their ...