With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

The way your employees answer the phone could have an effect on whether the other party decides to do business with your company. It's inappropriate for someone at your company, even if it's a small ...

We list the best on-hold messaging services, to make it simple and easy to manage customer wait times when queued in your phone system. Many business phone systems offer the option to record your own ...

The only talents needed to start a home based telephone answering service are a pleasant telephone manner and excellent communication skills. Business owners, professionals and sales consultants are ...

A telephone answering service business requires very little equipment to start, and can be run from your home. The telephone is still an essential business tool, and business professionals rely on ...

When Keith Van Horn was 6, his father retired from Bell of Pennsylvania and had a telephone switchboard installed in the bedroom he shared with his wife. It was 1963, and the start of Van Horn’s ...