Card schemes are responding to a demand for change in how we handle chargebacks. Processing Content Visa introduced its Visa Claims Resolution initiative last April, and Mastercard followed suit not ...

As consumers seek easier and safer shopping experiences, Mastercard (NYSE: MA) and Salesforce (NYSE: CRM) announced a new integration to enhance trust across the ecosystem, helping customers speed up ...

For Mastercard and Visa chargeback process changes to make the most impact on friendly fraud, merchants will have to take matters into their own hands. About a year ago, Visa Inc. rolled out a new ...

Mastercard is rolling out its First-Party Trust program in Asia Pacific as chargebacks tied to friendly fraud continue to grow. The move comes after the program’s launch in the US and will also cover ...

Chargebacks can be a challenging and potentially harmful process to businesses, as although originally introduced as a consumer protection tool with good intentions, the ease of the chargeback process ...