It’s been more than four-and-a-half years since former Arizona Gov. Jan Brewer established the state’s Government Transformation Office, tasked with helping agencies design processes to improve their ...

New System Health Observability delivers real-time visibility, recommendations, and governance to optimize performance ...

Effective management accounting practices can improve decision-making in organizations, which need sound fundamentals but also speed when trying to decide which strategic paths to follow. In short, ...

The principles of 'lean management' have permeated many sectors of today's business world, secondary to the success of the Toyota Production System. This management method enables workers to eliminate ...

Today’s health care management is in need of an overhaul. The classic top down model, which has existed for more than 50 years, does not empower frontline workers to identify and solve problems. It ...

The National Incident Management System (www.nemaweb.org), released by the Department of Homeland Security, has major implications for the fire service and inter-agency operations. Adoption of the ...

Excerpts from "The Toyota Product Development System: Integrating People, Process and Technology," (2006, Productivity Press) Establish customer-defined value to separate value-added activity from ...

While there is a growing consensus as to what good 21 st century management looks like, as well as a recognition that Agile isn’t the only path to achieve it, it is striking to see how many big ...

IT supplier relationships are critical for many businesses, but as many CIOs have learned, ensuring these partnerships deliver intended outcomes relies on more than just finding an experienced partner ...