If your online reviews are not reflecting your patient satisfaction levels, it’s a disservice to your practice and to patients. In a 2021 patient review survey conducted by another company I run, we ...

Lauren Oschman, partner and CEO of independent firm Vestia, says her personal background led her to her niche of serving doctors, a background “that would be really hard to recreate as an outsider ...

Carrie Lester looks forward to the phone call every Thursday from her doctors' medical assistant, who asks how she's doing and if she needs prescription refills. The assistant counsels her on dealing ...