First impressions matter. While they only take tenths of a second to make, a first impression will change the entire trajectory of a business meeting — for better or for worse. Here are six important ...

Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

In the psychology of impression management, it’s all about those first few seconds of an interaction. You know you’ll be judged, as you judge in turn, by what happens the moment you and a stranger see ...

Researchers have found that we make decisions about people within seconds to minutes of first seeing them. Making judgements about others based on our initial observations is certainly natural. In all ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...

If you're home for the holidays, you're likely entertaining friends, family, and possibly neighbors and new acquaintances. Whichever it is, consulting our Christmas hosting guide is an invaluable ...