Workplaces are scrambling to redefine what humans do best in the AI Era. In this moment, we need people to think boldly and collaborate courageously. However, Americans are currently facing ...

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A frustrated customer on hold, an agent juggling dozens of cases, a conversation that could go wrong in seconds. AI is stepping in to turn those tense moments into seamless, personalized interactions ...

While remote work offers flexibility and efficiency, it can also lead to disconnection and disengagement if not managed with care. In the push for productivity, the human side of remote and hybrid ...

As the countdown begins to Future Hospitality Summit - FHS World in Dubai later this month, we put the spotlight on Innovation & Technology, one of the content tracks at this year’s conference ...

As artificial intelligence becomes faster, cheaper and more embedded in daily life, experts say several deeply human abilities will remain beyond machines' reach well into 2026. Even autonomous ...

Adolescents are struggling. Research consistently highlights their high rates of stress and anxiety. In one survey, 46 percent of young people under 35 endorsed the statement, “On most days I’m so ...