Nine years ago, my life took an unexpected turn that began with a humble pot of pasta sauce and a dinner table. What started as a simple gathering has grown into a movement that has touched thousands ...

AI has the potential to transform healthcare for the better by freeing up clinicians to refocus on human connection.

Discover expert strategies for fostering meaningful connections and building a supportive virtual culture in the era of AI and remote work. The Fast Company Executive Board is a private, fee-based ...

Small mistakes can boost likability, humanize competence and deepen connection. Here’s the psychology behind why imperfection ...

The world of work is being dominated by the transformative power of artificial intelligence. We see it reshaping processes, driving efficiencies, and promising new levels of productivity across every ...

Balancing AI and humanity. The future of customer experience lies in blending AI’s efficiency with human insights to create authentic, emotionally engaging interactions. Emotional intelligence in CX.

There are two roads businesses find themselves on: one where they don’t believe artificial intelligence (AI) is real and are waiting for it to become more real, or one where they see that AI is here ...

AUSTIN (KXAN) — OK Go and Austin, Texas, have something in common: creative resilience in the wake of a society that’s ever shifting more and more toward reliance on artificial intelligence. In this ...

A frustrated customer on hold, an agent juggling dozens of cases, a conversation that could go wrong in seconds. AI is stepping in to turn those tense moments into seamless, personalized interactions ...

After sitting on hold for a phone call for over 30 minutes in a failed attempt to speak with a human being about a pressing matter and having been transferred three times and having hit numerous ...

Adolescents are struggling. Research consistently highlights their high rates of stress and anxiety. In one survey, 46 percent of young people under 35 endorsed the statement, “On most days I’m so ...