E-mail is old and complex. It’s the oldest still-recognizable component of the Internet, with its modern incarnation having coalesced out of several different decades-old messaging technologies ...

Kent was a senior managing editor at CNET News. A veteran of CNET since 2003, he reviewed the first iPhone and worked in both the London and San Francisco offices. When not working, he's planning his ...

Microsoft Outlook: As this two-part series shows, people either love it or hate it. Here we examine 10 good reasons to use Outlook as your enterprise e-mail client. Most of us have a love-hate ...