The latest MacBook Pro and 12-inch MacBook have a keyboard problem, and Apple is finally ready to do something about it. While the so-called "butterfly" mechanism debuted to great fanfare back in 2015 ...

Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

Having problems with your MacBook, MacBook Air, or MacBook Pro keyboard and want to check if your notebook is eligible for a free repair or replacement? Read on for a look at the models that are ...

Apple’s MacBook keyboard replacement program solved one problem: customers would no longer have to pay for a fix for an Apple design failure. But, as I wrote recently, it still left many of us with ...

Apple has provided some much-needed clarification in the ongoing saga of its MacBook and MacBook Pro keyboard repair scheme, helping everyone know just where they stand. While things like liquid ...

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...

Ed is a many-year veteran of the writing and editing world who enjoys taking sentences apart and putting them back together. He also likes making them from scratch. For more than a quarter of a ...

Good news, MacBook users. Apple will replace all butterfly switch keyboards for free — even on its new MacBook Pro models unveiled Tuesday. The company said it has extended its MacBook keyboard ...