Brevo’s 2026 Smart Loyalty Guide makes the case for CRM-integrated loyalty that uses AI to close the inactivity gap.

Luxury Escapes, a premier Australian travel provider, has selected IBS Software’s iLoyal solution to enhance its loyalty program and improve customer experiences. This partnership was unveiled at the ...

Key opportunities in the U.S. loyalty market include the shift from points-based rewards to continuous value exchange, ...

PRNewswire/ - Loyalty programs are no longer failing because they lack features, but because they no longer feel valuable. As ...

Forbes contributors publish independent expert analyses and insights. Jenn covers retail, customer loyalty and behavior, CX and CRM. Loyalty program designers, there’s a big difference between ...

General Motors’ second quarter earnings announcement included positive news about the automaker’s loyalty program and subscription software offerrings. GM Rewards is poised for growth with the program ...