The most expensive leadership mistake isn't a bad strategic decision—it's failing to listen effectively. Harvard Business School reports that when employees feel genuinely heard at work, they ...

Black History Month is here, and this year’s theme, “African Americans and Labor,” underscores just how deeply Black people have shaped this nation’s workforce. From the forced labor of enslaved ...

To be successful, leaders must be able to take firm action and communicate decisions to the rest of the company. On the flip side, they also need to master active listening, which requires a totally ...

This post is Part 1 of a two-part series. Have you ever spaced out when someone was talking to you? Or have you ever talked to someone whom you had a feeling wasn't listening? They were somewhere else ...