Bill Pollock of The Service Council recently interviewed Bill Berutti of PTC about the impact SLM can have on your business. Pollock: You’re out in the field speaking to service executives every day.

Every day you deal with a multitude of customers who vary by type, size, installed base, usage, personality, and everything else that ultimately differentiates one customer from another. However, one ...

Post-sales service is one area of the supply chain where profit potential still remains untapped by many manufacturers. But that may be changing with mounting evidence of its impact on a company's ...

When Product Lifecycle Management (PLM) vendor PTC bought ServiceMax at the beginning of last year, one of the stated aims was to join up data from product design and engineering stored in PLM ...

Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing primarily on scaling product development and innovating their solutions as demand increases. Unfortunately, ...

OTTAWA, Jan. 22, 2015 /PRNewswire/ – CENX, a global leader of Service Orchestration solutions for software-defined networks, today announced that it has released a new version of Cortx Service ...

New global service platform establishes standardized performance benchmarks for parts delivery, field support, and lifecycle maintenance LAS VEGAS, March 5, 2026 /PRNewswire/ -- On March 4, LGMG ...

BOSTON, Sept. 30, 2025 /PRNewswire/ -- PTC (NASDAQ: PTC) today announced the availability of new service lifecycle management (SLM) AI offerings in its ServiceMax ® field service management solution ...

NCS launches Managed Device Lifecycle Services (MDLS), a subscription solution to securely deploy, manage, refresh ...

BOSTON--(BUSINESS WIRE)--PAREXEL International Corporation, the world’s leading innovator of biopharmaceutical services, today launched its Biological Sample Lifecycle Management service, enabling ...

For years, business intelligence was synonymous with dashboards and colorful static interfaces designed to visualize the past. Yet in today’s environment of constant disruption, speed is the new ...

Agentic AI advancements in ServiceMax AI accelerate work order execution and enable improvements in first-time fix rates Agentic AI advancements in Servigistics expand AI-driven intelligence for ...