Many people cringe upon hearing the word “email.” It often represents the worst parts of bureaucracy — cold, formal, painfully orderly and inevitably passive-aggressive. This stereotype is misguided.

Email is strange. It’s a slow, clunky technology that predates the web and hasn’t really changed since it was invented over 50 years ago. It references forgotten processes, such as “cc” and “bcc,” for ...

Q: How are Gmail aliases used? A: Email is an essential part of digital life, but if you only use one address for everything you do, your inbox can become overwhelming and it can be difficult to feel ...

“The number of professionals in journalism, media, communications, and academia who still don’t understand how to use the very tools they depend on for their livelihood is, frankly, staggering.” We’ve ...