CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

The rise of large language models (LLMs) has been nothing short of spectacular. In just a few years, companies have integrated them into everything—from chatbots to document processing to data ...

Large language models turned natural language into a programmable interface, but they still struggle when the world stops being text and starts being traffic, physics and risk. A new wave of “large ...

Study of 11 LLMs shows they rarely refuse to answer, even when they probably should Artificial intelligence chatbots can be ...

Researchers from Stanford and Princeton found that Chinese AI models are more likely than their Western counterparts to dodge ...

AI chatbots perform well alone but fail to improve real-world medical decisions, raising concerns about their reliability for ...

What if you could demystify one of the most fantastic technologies of our time—large language models (LLMs)—and build your own from scratch? It might sound like an impossible feat, reserved for elite ...

Researchers at the University of the Andes and Quantil created a set of 4,156 questions in Spanish to identify bias in AI language models, focusing on social stereotypes across the continent ...