AI-powered, interactive knowledge bases are transforming static documentation into dynamic, contextual experiences that learn from every user interaction.

Forbes contributors publish independent expert analyses and insights. John Sviokla covers GenAI/AI's impact on commerce and society. Three quarters of knowledge workers are using generative AI, and 46 ...

Microsoft's latest Work Trend Index found employees are taking AI into their own hands, but those that receive at-work support are more likely to flourish. Lisa Lacy Former Lead AI Writer Lisa joined ...

Knowledge book in Minecraft is essentially part of the player's UI that shows all crafting recipes (Image via Mojang) In Minecraft Java Edition, players can obtain and craft all kinds of blocks and ...

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...

As corporations look to expand overseas – through franchising, outsourcing or setting up plants and offices elsewhere – they transfer best practices to maintain their competitive edge. But what’s the ...

Zero-knowledge technology has seen significant growth in adoption within the blockchain space in 2023, according to an inaugural quarterly report published by ZKValidator. A quarterly report focused ...