GenAI focuses on producing content, drafting summaries or suggesting insights. Agentic AI focuses on taking action.

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and ...

Artificial intelligence continued to have a big impact of information management in 2025. Also selected are case studies and CDO interviews that show the enduring value of good data management.

How building knowledge management into industrial AI early, while blending the best of GenAI and logic systems, can improve performance and efficiencies. Imagine a routine equipment alert on your ...

This publication is intended to assist the management teams of operating organizations and nuclear power plants (NPPs) that outsource certain activities or use external services, in identifying and ...

Loading the Elevenlabs Text to Speech AudioNative Player... Knowledge scouts play a vital role in helping firms build on external technologies. In essence, they act like “shepherds”, actively guiding ...

As the next generation takes charge of their money, wealth management firms are having to adapt their processes to suit clients who have grown up in the information age, commonly referred to as ...

Group of diverse coworkers engaged in a meeting using a digital tablet, highlighting the importance of modern technology in the workplace. What is talent fit for a fluid, data-backed, AI-enabled, ...