Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents SUNNYVALE, Calif., Nov. 01, ...
The University of Bristol has been selected as the new host of the UK Knowledge Exchange Hub for Mathematical Sciences (KE Hub), taking over from the Isaac Newton Institute for Mathematical Sciences ...
Companies are facing a major challenge in accelerating business transformation and improving process efficiency. I call it the knowledge gap. There is more information and knowledge available than ...
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