The groundbreaking new feature identifies and eliminates knowledge base gaps by analyzing edge-case conversations and automatically generating new answer cards for virtual and human agents Talkdesk®, ...

“Technology will finally help journalists give their audience members a better version of the news article, one which favors understanding, not just informing.” The typical inverted-pyramid news ...

Aquant Inc., the provider of an artificial intelligence platform for service professionals, today introduced “retrieval-augmented conversation,” a new way for large language models to retrieve and ...

RAG is an approach that combines Gen AI LLMs with information retrieval techniques. Essentially, RAG allows LLMs to access external knowledge stored in databases, documents, and other information ...

The contemporary workforce has become increasingly multigenerational. From Traditionalists to Generation-Z, each cohort brings distinct experiences, competencies and expectations shaped by their ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

This public workshop provided a venue for stakeholders to highlight the pros and cons of design characteristics of large simple trials (LSTs), explore the utility of LSTs on the basis of case studies ...

• Changing the way patients are thought about, as consumers of research rather than just as study subjects, is a core principle for engaging patients in research. • Better information and decision ...