Forbes contributors publish independent expert analyses and insights. Aytekin Tank is the founder and CEO of Jotform. There’s a common issue with generative AI. I’ll explain with an example from a ...

The AI Alliance, formed in late 2023 to advance AI, has been working on projects ranging from Dana, an agent-native language and runtime, to Semiont, a knowledge base for human/agent collaboration.

HubSpot is back with a number of AI innovations and platform updates. Nicolas Holland, SVP and Head of AI at HubSpot, discusses some of these updates, including a new Knowledge Base Agent and a ...

SUNNYVALE, Calif., Dec. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today announced that Achmea, one of Europe's largest ...

Marketing and customer relationship management platform HubSpot Inc. today introduced new and updated autonomous artificial intelligence agents alongside new AI-powered workspaces designed to provide ...

As is the case with many traditional business processes, AI-driven automation has upended the approach to knowledge management. Companies such as Document360 are innovating in the field of ...

The digital workplace is awash in noise. Employees aren't starved for information—they're drowning in it. One way to deal with this influx of information is through context-aware knowledge experiences ...