Keyboard problems (keys not recognized) We previously reported on an issue where (for a small number of users) the MacBook Pro's shift key is unresponsive. In most cases, users experiencing this ...

A new petition calls for Apple to recall the MacBook butterfly keyboard, which can fail when a speck of dust gets in the wrong place. The butterfly keyboard in recent MacBooks draws frequent ...

Apple has escalated its response to complaints about stuck and non-responsive keys on the butterfly-switch keyboard featured in the MacBook and MacBook Pro. According to an Apple Store staff memo ...