JACKSONVILLE, Fla. — JEA sent thousands of letters out to customers asking them to check their water lines outside for lead. The utility company launched the project to comply with a newly passed ...

JACKSONVILLE, Fla. — A month after the JEA board approved an employee incentive plan that would end up igniting a crisis for the utility, an attorney sent an email that raised a red flag. Calculations ...

JEA customers who pay their bills by credit card or debit card will once again have to pay a processing fee starting Sept. 30 for the first time in two years. JEA says the fee is designed to be a ...

JACKSONVILLE, Fla.--(BUSINESS WIRE)--JEA, the 10th largest municipally-owned electric utility and one of the largest water and wastewater utilities in the country, announced today that it has hired ...

In an effort to bolster the reliability of electrical service and ensure the safety of residents, JEA, the leading provider of electricity in Jacksonville, has announced a comprehensive tree trimming ...

JACKSONVILLE, Fla. – JEA customers who want to pay their bills using a debit or credit card will have to pay a service vendor fee starting next month, the city-owned utility announced to customers on ...

JEA will put a hold on cutting off electric and water service when customers fall behind on paying utility bills, giving a six week "grace period" to thousands of residents and businesses facing a ...

In response to a recent amendment to the Lead and Copper Rule (LCR) set forth by the Environmental Protection Agency (EPA), JEA has started a comprehensive project aimed at strengthening measures ...

JEA is halfway to its 2030 goal for clean energy. Environmental groups say JEA isn't doing enough solar power to reach its ...

JACKSONVILLE, Fla. — – Local military veterans and active-duty service members will have access to critical community resources and utility savings during the inaugural Veterans Resource Day hosted by ...

We’re following up on a wave of scam calls JEA customers are receiving. When those unsuspecting customers pick up, the person on the other side demands they pay up within half an hour and threatens to ...

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to provide JEA ...