Last week, Mary Anne Winniford wrote about IT process automation as a mixture of sub-markets that, as a group, are helping to move some IT organizations towards superior levels of operational ...

Business process automation software firm Automation Anywhere Inc. used its annual user conference today to unveil a new AI + Automation Enterprise System that infuses the latest advances in ...

The Spanish tour operator has embraced AI to transform daily operations through its customized automation project.

BMC last week announced it had acquired IT process automation vendor RealOps, and the timing couldn’t be more perfect. Recently I detailed the pressing need for run-book, IT process and operations ...

Interest in intelligent automation is rising among enterprises and service providers due to advancements in AI. Robotic process automation, typically used for standard procedures and rule-based ...

Your team needs to move fast. You're launching campaigns, closing deals, onboarding customers—and trying to keep up with everything in between. But as your business grows, so does the complexity.

A recent multidisciplinary study published by MIT showed that highly skilled employees who were trained in generative AI could boost productivity by as much as 40% using that technology. The ...

Federal agencies are undertaking the “largest wholesale modernization in government history.” At the same time, says a former government IT leader in a new report, agency leaders are coming to terms ...

During the pandemic, there was a significant uptick in the number of low-code, no-code, and process automation platforms and other business platforms that have these capabilities as features. A recent ...

What is AI automation, and how can your business use it? Automation used to be the best way to make software do the work and free up time for more important things. And while AI has since come on the ...