Why Small Businesses Should Reexamine One-Person IT Teams

For years, hiring an internal IT manager felt like a natural milestone. It meant control. Responsiveness. Accountability. But ...
Becker's Hospital Review

Presbyterian Healthcare Services CIO on IT team’s new operating model: We have to deliver more quickly than ever before

At Presbyterian Healthcare Services, CIO Julie Bonello is leading her IT team to embrace a new operating model that supports the Albuquerque, N.M.-based health system’s refined digital optimization ...
Destination CRM

Why Every Company Needs an Operating Model for CRM (and What That Means)

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...
Forbes

The Silent Saboteur: How Misaligned Operating Models Undermine Strategy

You’ve crafted the strategy. You’ve built the roadmap. You’ve launched the transformation. But somewhere along the way, momentum stalls. Meetings multiply, decisions slow and delivery drifts. Sound ...
VentureBeat

Google’s ‘world-model’ bet: building the AI operating layer before Microsoft captures the UI

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now After three hours at Google’s I/O 2025 ...