Invoca achieves 50% year-over-year growth as customers turn to its AI-driven contact center solution to increase agent productivity, improve customer experience, and drive stronger revenue results.

Symbl co-founders Surbhi Rathore and Toshish Jawale. (Symbl Photo) Marketing tech company Invoca has acquired Symbl.ai, a Seattle startup that uses AI to analyze multimodal interactions. Terms of the ...

It's predicted that the annual number of mobile phone calls to businesses will reach 169 billion by 2020, and that click-to-call -- web integrations enabling real-time calls -- will influence more ...

Invoca, a platform that uses AI to analyze calls for marketing, sales and customer agent training purposes, today closed an $83 million funding round that values the company at $1.1 billion post-money ...