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Peggie Oliver needs to send her computer out for repairs. She wants to know what she should do with it first. Your computer contains important information, much of it private. The people who will ...

Editor’s note, May 5, 2023: Since this story published, Microsoft has officially affirmed its support for a right to repair bill in Washington state. In March, Irene Plenefisch, a senior director of ...

Let’s call it a good first step. On Dec. 29, right before the beginning of the new year, New York Gov. Kathy Hochul signed the Digital Fair Repair Act, a law that should make it easier for consumers ...