The value chain, created by Michael Porter, is a business management concept that includes nine activities that work together to provide value to customers. When a company implements a value chain, it ...

Forbes contributors publish independent expert analyses and insights. I cover logistics and supply chain management. The idea behind value chain segmentation is that not all customers or consumers ...

Editor’s note: This is the second article in a four-part series on actions supply chain leaders can take to improve cross-functional collaboration and create new more flexible and resilient supply ...