A survey from fast-growing online chat provider Intercom shows businesses embracing chatbots for customer interactions - but must still keep it human Some of the fastest-growing tech companies right ...
Intercom, a startup promising businesses a “fundamentally new” approach to communicating with their customers, has raised $35 million in Series C funding. Co-founder and CEO Eoghan McCabe (pictured ...
Facebook had just announced Messenger, its chat platform that was supposed to transform how we worked and shopped. Need a flight? Share your details with a chatbot. Need to make a dinner reservation?