Intercom, now called Fin, has launched Fin Operator, an AI agent that manages customer service AI, signaling a new phase in ...
Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...
Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...
Since the introduction of the first analog intercom systems 40 years ago, it would be easy to think that the use of broadcast and live performance intercoms has reached an evolutionary apex. The ...