Helping companies communicate more efficiently both internally and with clients is one of the most valuable services a telecommunications company can provide. Interactive Intelligence has been one of ...

SAN FRANCISCO & INDIANAPOLIS--(BUSINESS WIRE)--Genesys (www.genesys.com), a market leader in omnichannel customer experience and contact center solutions, and Interactive Intelligence Group Inc.

Helping companies communicate, collaborate, and engage better is part of what cloud-computing specialist Interactive Intelligence aims to do for its customers. Yet even though the cloud has been one ...

INDIANAPOLIS & COLUMBIA, S.C.--(BUSINESS WIRE)--Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has acquired privately-held AcroSoft Corp., ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Yesterday, contact center company Genesys ...

Interactive Intelligence Inc. quietly reached a milestone over the summer. Its stock finally climbed back to $13, its initial-public-offering price seven years ago, at the height of the technology ...

Indianapolis-based Interactive Intelligence Group Inc. on Tuesday announced that it has purchased CallTime Solutions in Sydney, Australia. The price of the acquisition was not disclosed. Terms call ...

As customer adoption of Communications-as-a-Service, or CaaS, trends slowly upward, solution providers still encounter plenty of skepticism over the reliability and security of the model. Enter ...

The specialist narrowed its losses and hit record revenue levels. How Interactive Intelligence is still moving forward Interactive Intelligence's fourth-quarter results gave investors good news on ...

With the growth in services and applications moving to the cloud, investors have been quick to buy the stocks of companies that offer cloud-based products, often times regardless of valuation. But ...

Unified communications (UC) and contact center software provider Interactive Intelligence introduced a series of enhancements to its channel partner program, including a new cloud services track ...

Interactive Intelligence MarketPlace ℠ to offer customers fast and easy access to complementary products; resellers and other third-parties enjoy broader product exposure The Interactive Intelligence ...