CEO Don Brown made it clear in a recent call with financial analysts that PureCloud is not just a multitenant replacement for the company’s traditional product. If one uses the Gartner Magic Quadrant ...

Helping companies communicate, collaborate, and engage better is part of what cloud-computing specialist Interactive Intelligence aims to do for its customers. Yet even though the cloud has been one ...

Let's take a detailed look at the company's latest foray into the UC market. And now comes Interactive Intelligence, whose entry into the hosted UC services market has been a year in the making. The ...

Interactive Intelligence Group Inc, a U.S. provider of software and services for call center operators, is exploring strategic alternatives, including a potential sale, according to people familiar ...

INDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will hold its ...

INDIANAPOLIS & OMAHA, Neb.--(BUSINESS WIRE)-- EMS Inc., a provider of outsourced contact center services, has selected Interactive Intelligence Group Inc.’s (Nasdaq: ININ) cloud-based ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Adam Dumey, AI Futurist & Global VP of ...

The contact centre is at the heart of numerous government departments, and as customer expectations change rapidly, so does the need to change service delivery models. So how would the move to a cloud ...

INDIANAPOLIS & SANTA ANA, Calif.--(BUSINESS WIRE)-- American Logistics Company (ALC) has deployed Interactive Intelligence Group Inc.’s (Nasdaq: ININ) unified IP business communications solution, ...

Interactive Intelligence ININ, a global provider of unified IP business communications solutions, has announced results for the three and nine months ended Sept. 30, 2010. The company reported the ...

Interactive media is an interdisciplinary field that fuses digital technologies, human–computer interaction and data analytics to create immersive, responsive experiences across diverse environments.

Sees Q3 EPS ex items $0.28 to $0.31 vs est $0.15 Sees Q3 rev above Street expectations Shares rise 15 pct in extended trade Oct 12 (Reuters) - Business software company Interactive Intelligence Inc ...