SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact center, announced today the general availability of Five9 Virtual Assistant, a best-in ...

Ovum Recognizes Verint’s AI-Powered IVA for Technological Innovation, Ability to Speak the Consumer’s Language, Depth of Tools and Service, Easy Integration with Back-End Systems MELVILLE, ...

DUBLIN--(BUSINESS WIRE)--The "Intelligent Virtual Assistant Market Size, Share & Trends Analysis Report by Product (Chatbot, Smart Speakers), by Technology, by Application (BFSI, Healthcare, Education ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Contact centers have evolved to be dynamic communications hubs that have ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that its Intelligent Virtual Assistant (IVA) was selected as “Best Chatbot Solution” in the ...

LAS VEGAS, June 21, 2018 (GLOBE NEWSWIRE) -- Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, today announced the company has been named ...

TULSA, OK, May 16, 2023 (GLOBE NEWSWIRE) -- via NewMediaWire – Artificial intelligence (AI)-powered customer experience (CX) technology is ready for prime-time in financial services, at last. ENACOMM ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

Artificial intelligence (AI)-powered customer experience (CX) technology is ready for prime-time in financial services, at last. ENACOMM – a FinTech provider with time-honored expertise in intelligent ...

Is the “digital workforce” now a reality? Witness the acceptance of an intelligent virtual assistant as a full-fledged member of the workforce at Humana, one of North America’s largest health insurers ...

FRANKLIN, Mass., May 22, 2018 (GLOBE NEWSWIRE) -- The Customer Care Industry has been abuzz with the promise of omnichannel solutions for quite some time, but it hasn’t fully delivered technology that ...

Mercedes says its virtual assistant transforms the "car-driver relationship." The artificially intelligent computer KITT from "Knight Rider" could do it all -- drive solo, speak to humans, land quips ...