Why is integrated service delivery, leveraged by technology, so hard to do? It's not a problem with the IT, any CIO will tell you. Rather, the trouble lies in the political challenge of rewiring a ...

Government reformers for years have been talking about creating citizen-centric services, organized around citizen needs, not around the convenience of bureaucrats. For years, it has been just that - ...

Why Service Providers Struggle To Evolve To A New Delivery Model Of course, service providers want to deliver increased productivity, speed and better business alignment that come with digital ...

BOSTON--(BUSINESS WIRE)--Continuum ®, the exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, today released an ...

A Virginia-based consultant on Monday pitched the merits of combining workforce and social services programs to provide what he called an integrated service delivery model and a "one-door" approach to ...