Recognition by USA TODAY highlights Elephant’s ongoing commitment to delivering outstanding care and protection to its ...

BOZEMAN, Mont.--(BUSINESS WIRE)--Quiq, the trailblazing conversational customer experience (CCX) platform, is proud to announce that LOOP insurance is live with a customer-facing AI Assistant, built ...

In the ever-evolving landscape of car insurance, customer service plays a pivotal role in shaping the overall experience for policyholders. With the advent of generative AI, the dynamics of customer ...

Insurance companies aren't always fun to deal with, nor are insurance costs typically great on one's budget. At the same time, through all the frustration and financial strain, some insurance ...

Geico is No. 1 in our rating of the best car insurance companies. Other top-rated insurers include Travelers for its affordability and Progressive for its customer loyalty.

Dealing with home repairs can be stressful enough, but even more so if your home was damaged by a fire or a storm. In those cases, you need to know that your homeowners insurance company will be there ...

Business Journals Leadership Trust is an invite-only network of influential business leaders, executives and entrepreneurs in your community. To continue reading this ...

Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across ...