Tess Vigeland: If you have health insurance and we sure hope you do, chances are you’ve spent some time on the phone trying to make sense of your paperwork. What’s approved. What’s denied. Which part ...

National General Management Corp., the parent company of Direct Auto and Life Insurance, is closing its Baton Rouge call center and will lay off at least 127 people. The company said in a WARN notice ...

HONOLULU (HawaiiNewsNow) - The state Labor Department is set to launch its new Unemployment Insurance Call Center on Monday. The updates are designed to improve access to the program and enhance the ...

The Nevada Department of Employment, Training and Rehabilitation opened a new call center and also rolled out an alphabetical filing system for claimants as it deals with a deluge of residents seeking ...

Maitland entrepreneur Bryan Brewer, whose indebted TraxAir flight school and paddleboard company closed in recent years, was arrested this week on contempt of court charges and faces a separate state ...

Sentry Insurance plans to create about 300 jobs in the El Paso area over the next six years, officials announced. The company, a large, national insurance provider, plans to open a call-centerlike ...

HONOLULU (HawaiiNewsNow) - The state’s jobless benefits system is getting a much-needed overhaul on Monday. The Department of Labor and Industrial Relations (DLIR) plans to launch a new unemployment ...

A Chicago-based call center will be ready Tuesday to provide additional help for people wanting to sign up for insurance through Get Covered Illinois, the state’s health insurance exchange created as ...