It has been, in the words of one unhappy Mississippi call center worker, “a hard pill to swallow.” Every day Lanycha Hall, who works for the federal contractor Maximus at its facility in Hattiesburg, ...

The call center for Minnesota’s new health insurance marketplace will be operational Sept. 3 to help prepare consumers for buying coverage when open enrollment begins a month later, officials said ...

ALBANY, N.Y. (NEWS10) — With the enrollment period for health care in full swing, hundreds of workers who handle calls about Medicare and the Affordable Care Act plan to strike, including some people ...