Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The Instant Pot might be one of the greatest inventions of all time. It’s a labor-saving ...

Instant messaging (IM) isn't just for chatting up your friends and colleagues any more. Enterprises have started to explore using instant messaging for customer service. With Forrester Research ...

Benevolent by nature, Kartik Jobanputra is a serial entrepreneur and a pro skydiver. He lives life king-size. Founder & MD of smartt-ai.com. Customer service is evolving quickly thanks to the power of ...