Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

In the age of instant gratification, businesses are under more pressure than ever to meet customers where they are—and that's increasingly inside social and messaging apps. Whether it's Instagram DMs, ...

According to the results of a study by Solutions Research Group, American sports fans don't just watch. The study found that among viewers 12-34 in age, 72% were talking with someone via phone, e-mail ...

Today a huge portion of communication comes in the form of instant messages and texting. Unfortunately, both have been called ineffective forms of communication due to the lack of conveyed emotions.

Oct 8 (Reuters) - Russia's communications regulator has blocked instant messaging platform Discord for violating Russian law, the TASS news agency reported on Tuesday, making the San Francisco-based ...

ISTANBUL, Oct 9 (Reuters) - Turkey has blocked access to instant messaging platform Discord in line with a court decision after the platform refused to share information demanded by Ankara, Turkish ...

Parents, u r gonna be surprised by this, but a study from the University of Alberta says that the abbreviated and unpunctuated language commonly used in instant messaging and texting probably has no ...