Though e-mail has been the main method of communication for just a few decades, employees are looking to other forms of communication for collaborating with their colleagues. Before the mid-1990s, ...

In a world of nonstop busyness, instant messaging is easier, faster and simpler than other types of communication. Now that it’s shown its worth, companies are rushing to make a good thing even better ...

Video calls. Instant messaging. Voice calls. E-mails. Social media. Smartphones. Tablets. Laptops. Desktops. More digital devices equals less time to concentrate and to think. The negative effects of ...

Before the days of iMessage, WhatsApp, and RCS texting, instant messaging (IM'ing) ruled the roost - here are six iconic clients that defined the era.

"I think Mark is doing the right thing by going into rehab," Tim Gordon, vice president of an online concierge service, typed quickly to a friend. Sitting at his office computer, Gordon was ...

Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

Is your day a nonstop cycle of email, instant messaging and other text-based communication? New research from FIU Business shows that if you’re looking to stay sharp throughout the day, you might want ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...