Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

AOL Chairman Steve Case and crew are stalling the advancements needed for instant messaging to reach its full potential. If AOL doesn't wake up, and fast, by truly opening up interoperability between ...

Akonix L7 Enterprise 2.0 is an easy, affordable way to impose corporate usage policies on public IM services You’ve seen the high-profile role that e-mail records have played in recent accounting ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...

IT staffs and datacenters are a luxury at remote offices, growing enterprises, and local government agencies. Yet workers in these situations rely on instant messaging just as much as their ...

Nearly 5,000 first responders are taking advantage of an instant messaging service to help bridge communications gaps among federal, state and local emergency relief workers, Federal Emergency ...

You probably think of instant messenger (IM) as an informal communications channel mainly used by teenagers – and you would be correct to do so. But despite limitations, a growing number of B2B ...

Matt Conover worries that malicious Net users may know something about instant messaging that he doesn't. The hacker and security expert, who specializes in finding holes in instant messaging clients, ...

Cost-effective marketing with a 90 percent read rate. The restaurant industry today is chaotic, so cutting through the noise is critical for driving customer engagement. One powerful tool gaining ...