Is there anything so profoundly irritating as your drive thru order being messed up? You get home with your meal, you unfurl the bag, and you find that your food was made all wrong... or, worse yet, ...

Fast-food giants are racing to bring artificial intelligence to the ordering process, hoping it will reduce errors, speed up service and lighten the load on workers, according to multiple reports.

A male netizen complained about a popular fast-food chain because of alleged careless handling of customer orders.

Fast food fans have discovered and shared countless creative ways to upgrade their standard order, and many of these tips have gone viral online. Some involve secret menu items with unique food ...