I've had a lot of people ask me recently about phone jobs from home where it's possible to work night shift. This is a b ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at home job leads multiple times per week, and I tend to find more customer service ...

With the dramatic changes in the employment landscape in recent years, more people are looking to work from home and find freelance work. The problem is that there are many ripoff work-from-home ...

As the dust settled on what most have deemed the “new normal” of working from home, many industries — including customer service — rapidly shifted operations to be remote work-friendly. At the same ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN) (“SoundHound”), a global leader in voice artificial intelligence, today announced that its fully-automated Smart Answering ...

Contact center volume jumped markedly when the COVID-19 pandemic forced the closures of physical locations around the world, meaning contact centers were the sole source of customer-company ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Today’s consumers expect personalized service and an ...