As grocery prices remain a major concern for American households, loyalty programs have become one of the most effective ways ...

Retailers can realize several benefits by addressing the inefficiencies in their strategies. A big hurdle for many convenience store retailers is spotting the sneaky "margin creep" and "revenue creep" ...

Think discount devotees shop in the sales because they don’t have a lot of disposable cash to splash? Think again. According to Andrew Mantis, executive vice president of checkout tracking at The NPD ...

The Paper Store lost margin from shoppers doubling up on promotions. Its new point-of-sale system reduces promotion confusion, makes its operational team more efficient and keeps shoppers moving ...

Behavioral data isn’t just for e-commerce anymore. Thanks to advances in in-store technology, physical retailers can now capture the same kind of insights into how shoppers move, pause, browse and ...