How To Set Up an IVR Call Flow to Maximize Containment Rate Your email has been sent Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and ...
The Latest Call Center IVR Upgrades Are Slashing Wait Times Your email has been sent Interactive voice response (IVR) systems route calls and handle basic queries ...
Book value per common share-- Increased 4.5% to $8.41 at the end of Q3 2025, reflecting gains across agency mortgage-backed securities. Economic return-- Delivered an 8.7% economic return, combining ...
Welcome to the Invesco Mortgage Capital Fourth Quarter 2024 Earnings Call. All participants will be in a listen-only mode until the question-and-answer session. [Operator Instructions] As a reminder, ...
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