The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...
SolarWinds, the provider of simple, powerful, secure observability and IT management software, is debuting an innovative consultative offering designed to empower organizations to achieve successful ...
IT service management (ITSM) enables organisations to improve service delivery and increase customer satisfaction, says Edward Carbutt, executive director at Marval South Africa. In a world where the ...