It’s been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus ...
In the current economy, enterprises worldwide are struggling to achieve growth and governance at an affordable cost without compromising the business, its customers, and the integrity and security of ...
Opsware on Tuesday outlined the service-driven focus of ITIL v3 and how important its best practices can be in relationship to data centre automation. In a Webcast hosted by Sunnyvale, Calif.-based ...
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