ITIL, the IT service management (ITSM) best practice framework, has come on in leaps and bounds since it was first introduced due to theUK government’s disillusionment with the way that governmental ...
FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--Sept. 12, 2005--ITSM Academy, Inc. announced today a new addition to their service catalog, a two-day training class entitled Visible Ops: The Class. The course ...