Job Description: This person is in charge of implementing Information Technology Infrastructure Library (ITIL) policies, concepts and processes for managing IT services. ITIL impacts the management of ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

The Arab Academy for Microsoft Technologies, a fully owned STS company, began an ITIL Service Manager course on July 29th in partnership with ITpreneurs. The course, which will be held in the ...

Join a leading provider of innovative technology solutions dedicated to driving innovation and empowering businesses to thrive. This is an ideal opportunity to harness your ITIL, MCSA, and NQF 6 ...

13 November 2005 Dubai - ITILheads, the Middle East's leading independent provider of ITIL training, recruitment and consulting has extended its IT Infrastructure Library (ITIL) Foundation programmes ...

Join a leading provider of innovative technology solutions dedicated to driving innovation and empowering businesses to thrive. This is an ideal opportunity to harness your ITIL, MCSA, and NQF 6 ...

Collectively, financial services generate more revenues per hour from their IT applications than from any other information intensive sector. When IT systems go down, the impact can have disastrous ...