ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for ...

Because IT touches the entire business, the projects can be large and complex. Despite the large projects they’re facing, only 23 percent of organizations use a project management tool, leaving over ...

Roughly two years ago we wrote a newsletter on the potential use of IT Infrastructure Library (ITIL) to, among other things, improve WAN management. ITIL was originally defined in the 1990s by the U.K ...

What is a project manager? A successful project manager is in overall charge of the planning and execution of a particular project, and an IT project manager plays a crucial role in the day-to-day ...

Designed for graduate, advanced undergraduate and practitioner project management courses with an information technology focus, “Methods of IT Project Management” is designed around the “Project ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

The CIO’s immediate responsibility is to meet the organization’s expectations, and this can best be done by judiciously employing the facilities that IT offers. Big business houses often face a tough ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Suzanne is a content marketer, writer, and ...

For the last few months I’ve been writing a primer of sorts on becoming a project manager. Previous columns covered determining if you have the aptitude to be a project manager; the education and ...