It’s been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus ...

What is a project manager? A successful project manager is in overall charge of the planning and execution of a particular project, and an IT project manager plays a crucial role in the day-to-day ...

Designed for graduate, advanced undergraduate and practitioner project management courses with an information technology focus, “Methods of IT Project Management” is designed around the “Project ...

Roughly two years ago we wrote a newsletter on the potential use of IT Infrastructure Library (ITIL) to, among other things, improve WAN management. ITIL was originally defined in the 1990s by the U.K ...

Want to know how companies such as DHL, General Motors and Nationwide Insurance achieve operational excellence, maintain high levels of IT efficiency and keep their systems compliant with myriad ...

There are myriad development philosophies, tools and media in the tech industry market dedicated to “proper” project management. The sheer volume can be overwhelming, and startup technology companies ...

What is IT management software? IT management software is software that helps companies manage all aspects of an IT infrastructure. This broad category includes all the software that controls and ...

Project management is crucial for any business aiming to meet its goals. Regardless of the size or nature of your company, achieving timely and budget-friendly results can be challenging without clear ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

Project management is about helping a team plan and deliver a project with a pre-defined goal, within a specific period. Project managers must delegate tasks effectively and intelligently, monitor the ...